F.A.Q.

Frequently Asked Questions 

 

How long does shipping take?

Orders are usually processed within 2–5 business days before shipping.

Are your products handmade?

Yes ♡ Every Onar Accessories piece is handmade with care, which means slight variations may exist and make each item unique.

Do you accept custom orders?

Custom requests may occasionally open during special launches or seasonal drops. We’ll always announce them beforehand on our social media.

How should I care for my crochet accessories?

Care instructions may vary depending on the product and materials used. In general, gentle washing and air drying are recommended to help preserve the shape and texture of handmade items. Specific care details will be included in each product description.

Do you offer gift cards?

Yes ♡ Digital gift cards are available and delivered directly via email.

Can I return my order?

Due to hygiene reasons and the handmade nature of our products, returns may not always be accepted. However, if your item arrives damaged or there is an issue with your order, please contact us and we’ll be happy to help.