Shipping policy

1. General Information

At Onar Accessories, each order is prepared with special care and attention, as all our products are handmade.

We make every effort to ensure that orders are shipped as quickly and safely as possible.

2. Order Preparation Time

The preparation time varies depending on the product and order volume.

Most orders are shipped within 2–7 business days, unless otherwise stated on the product page.

During periods of increased demand or holidays, there may be slight delays.

3. Shipping Methods

Shipments are made through partner shipping companies.

Available shipping methods:

  • BOX NOW (Lockers) for Greece

Shipments outside Greece are currently unavailable.

4. Shipping Costs

Shipping costs are automatically calculated upon order completion.

The final cost may vary depending on:

  • the destination,
  • the weight of the order,
  • and the shipping method.

5. Order Tracking

Once the order has been shipped, you will receive an email with a tracking number so that you can track the progress of your package.

6. Failure to Deliver to Locker

In the event that the package is not received within the time limit set by BOX NOW, it may be returned to the sender. Any re-delivery costs are borne by the customer.

Please check BOX NOW notifications regularly for timely receipt of your order.

7. Delays

Although we strive for the fastest possible service, there may be delays due to:

  • increased load on shipping companies,
  • holiday periods,
  • or other unforeseen circumstances.

Onar Accessories is not responsible for delays due to third-party shipping providers.

8. Delivery Details

The customer is responsible for correctly completing the shipping details.

In case of incorrect or incomplete details, delays or additional re-shipping costs may occur.

9. Lost or Damaged Packages

If your package is lost or delivered damaged, please contact us within 48 hours of receipt (or the estimated delivery date in case of loss) so that we can investigate the incident and serve you in the best possible way.

10. Contact

For any questions regarding your order or shipment, you can contact us:

  • E-mail: accessoriesonar@gmail.com