Shipping policy
1. General Information
At Onar Accessories, each order is prepared with special care and attention, as all our products are handmade.
We make every effort to ensure that orders are shipped as quickly and safely as possible.
2. Order Preparation Time
The preparation time varies depending on the product and order volume.
Most orders are shipped within 2–7 business days, unless otherwise stated on the product page.
During periods of increased demand or holidays, there may be slight delays.
3. Shipping Methods
Shipments are made through partner shipping companies.
Available shipping methods:
-
Box Now (Lockers) for Greece, Bulgaria and Cyprus
- ELTA for shipments within Greece and international shipments
The desired method is selected when completing the order.
4. Shipping Costs
Shipping costs are automatically calculated upon order completion.
The final cost may vary depending on:
- the destination,
- the weight of the order,
- and the shipping method.
5. Order Tracking
Once the order has been shipped, you will receive an email with a tracking number so that you can track the progress of your package.
6. Delays
Although we strive for the fastest possible service, there may be delays due to:
- increased load on shipping companies,
- holiday periods,
- or other unforeseen circumstances.
Onar Accessories is not responsible for delays due to third-party shipping providers.
7. Delivery Details
The customer is responsible for correctly filling in the shipping details.
In case of incorrect or incomplete information, delays or additional re-shipment costs may occur.
8. Lost or Damaged Packages
If your package is lost or delivered damaged, please contact us as soon as possible so that we can investigate the incident and serve you in the best possible way.
9. Contact
For any questions regarding your order or shipment, you can contact us:
E-mail: accessoriesonar@gmail.com
Instagram: @onar_accessories